Ah, the secret of a successful restaurant.

Ah, the secret of a successful restaurant.  Sure, you need good food, good prices, and atmosphere.  But the main reason people come back is emotional.  The owner treats his customers as guests, as in his own home.  Greets them, shmoozes them, thanks them. 

In your own house, you wouldn't invite friends or relatives over, drop a meal on the table, and walk away...would you?  

That, my friends, is the secret to a successful restaurant.